Help with Disability Issues

Advice and Support

FLAC

FLAC is the Free Legal Advice Clinic. They are an independent body that offers free and confidential legal advice. Anyone can contact FLAC for advice. FLAC clinics are held at Citizen Information Centres. For more information, you can visit www.flac.ie, or phone 018745690.

Advice And Support
(01) 874 5690
https://www.flac.ie

Irish Human Rights and Equality Commission (IHREC)

IHREC has a service called ‘Your Rights’. This service can provide you with information about your rights under human rights and equality law in Ireland. It can also explain what you can do if your rights have been violated. You can get more information by visiting https://www.ihrec.ie/your-rights/, or phone 018583000.

National Advocacy Service (NAS)

Tha National Advocacy Service (NAS) is an organisation which helps adults with disabilties. If you have a disability, physical or intellectual, one of our staff could help you with an issue you are having. NAS provides free and confidential advocacy service to adults with a disability, aged 18 years and over. NAS has particular remit to work with people with disabilities who are in vulnerable situations.

Advice And Support
National Office, C/O Citizens Information Board, George's Quay House, 43 Townsend Street, Dublin 2
0761 07 3000
https://advocacy.ie/

Arts and Disability

Arts and Disability Ireland

The national development and resource organisation for arts and disability.

KCAT Arts Centre

Arts And Disability
http://kcat.ie/about-us/

AT Equipment or Funding

Enable Ireland's Assistive Technology Department

At Equipment Or Funding
http://www.enableireland.ie/services/assistive-technology

Complaints

HSE

You can make a complaint to the HSE directly if you feel that you have been harmed by an administrative action. Citizen’s Information provides a detailed explanation of making a complaint to the HSE here (http://www.citizensinformation.ie/en/health/health_system/making_a_complaint_about_ the_health_service_executive.html), and you can find out more about the HSE complaint procedure, and begin your complaint, here (http://www.hse.ie/eng/about/QAVD/Complaints/).

Complaints
http://www.hse.ie/eng/about/QAVD/Complaints/

Office of the Ombudsman

The Ombudsman accepts complaints about certain public bodies. These include:

All government departments
The HSE and public hospitals and health agencies
Local Authorities
Publicly funded universities and ITs
The Central Applications Office (CAO)
Student Universal Support Ireland (SUSI)
The Legal Aid Board
The National Treatment Purchase Fund
The National Transport Authority,
The Family Support Agency
Sustainable Energy Ireland
And many other public bodies

The Ombudsman also accepts complaints about public bodies who fail to provide accessible buildings, services and information.

For more information, you can visit http://www.ombudsman.ie/en/ or phone 016395600.

Ombudsman for Children

The Ombudsman for Children accepts and investigates complaints around children and public services. Public services can include education, health care, social care, and other services provided by the state. For more information, you can visit www.oco.ie, or phone 018656899.

Workplace Relations Commission

The Workplace Relations Commission can accept complaints about discrimination at work or with public and private services. These services can include transport, education, pubs, hotels, or some other services. You can make a complaint to the Workplace Relations Commission here (https://www.workplacerelations.ie/en/Complaints_Disputes/Refer_a_Dispute_Make_a_ Complaint/).

If you would like support or more information about making your complaint, you can contact the Irish Human Rights and Equality Commission. They have a service called ‘Your Rights’ that will provide you with information on your rights in Ireland, and how to make a complaint if your rights have been violated. You can get more information on this service by visiting their website, https://www.ihrec.ie/your-rights/, or phone 018583000.